Adobe Creative Cloud FAQs
Find answers to the Frequently Asked Questions on Adobe Creative Cloud:
What's included with Adobe Creative Cloud?
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Do I have to pay for Adobe CC?
ºÚ¹Ï³ÔÁÏÍø offers the Adobe Creative Cloud, a collection of professional Adobe apps free of cost for ºÚ¹Ï³ÔÁÏÍø students, faculty and staff. It is meant to be used for the ºÚ¹Ï³ÔÁÏÍø-related activities and not for personal/commercial use.
How can I get access to the Adobe Creative Cloud software?
To request access, please fill out the . **Note: Only currently enrolled ºÚ¹Ï³ÔÁÏÍø students during the given semester are eligible to receive access.
How do I install the Adobe CC software and get started with it?
Once you get the confirmation mail, kindly follow the steps mentioned in the guide: Adobe-installation to install the software and to start using it. Please mail us on cfeti@sjsu.edu if you run into trouble.
What to do if you see 'Start Trial' or purchase option inside the Adobe CC?
If you see trial, then your Adobe CC is running on your personal ºÚ¹Ï³ÔÁÏÍø account and not on the free enterprise account. If so, logout of the your account and login with the enterprise account by following the steps after step 4 mentioned in the Adobe Install Guide.
How can I get additional support?
ºÚ¹Ï³ÔÁÏÍø the support page for options available to you.
If you did not find an answer to your question, email us at cfeti@sjsu.edu.